About


Update regarding COVID:

Much of our staff has been deployed to other departments such as Emergency Operations Center, Police Department, and Health Department during the COVID-19 Pandemic. Questions regarding your convention or meeting may be directed to:


The Waco Convention Center serves as the premier meeting and event facility for Central Texas. The Waco Convention Center is a department of the City of Waco. The staff also manages the Waco Convention & Visitors Bureau; the official destination marketing organization for the Waco area.

History

The Waco Convention Center was built in 1972 and expanded in the late 1980’s to include the 15,000 sq. ft. McLennan Hall. In July 2012, the Waco Convention Center completed a three year, $17.5 million renovation, adding over 25,000 sq. ft. and increasing the total square footage to 144,000 sq. ft.

Staff

Toll-free Phone: 800/321-9226
Direct: 254/750-5810

Administration and Marketing:

About
Todd Bertka
Waco Convention Center
& Visitors Bureau Director
Email Todd
About
Felicia Taylor
Business Manager
Email Felicia
About
Maria Larsen
Customer Service
Representative
Email Maria
About
Joan D. Rivera-Scribner
Customer Service
Representative
Email Joan
About
Carla Pendergraft
Director of Marketing
Email Carla

Sales & Service:

About
Rhonda Sullivan, CMP
Director of Sales
& Catering
Email Rhonda
mandy
Mandy Spikes
Convention Sales &
Service Manager
Email Mandy
Melinda
Melinda Adams
Senior Sales Manager
Email Melinda
About
Aubrey Pruitt
Sales Manager
Email Aubrey

Food & Beverage:

Jennifer
Jennifer Batey
Banquet Manager
Email Jennifer
About
Austin Johnson
Catering Assistant

Facility Operations:

Brianna Markum
Operations Manager
Email Brianna

Tourism & Waco Tourist Information Center

106 Texas Ranger Trail, Waco, Texas 76706
Located at I-35 & University Parks Drive
Exit 335B from IH-35; follow the signs
Mailing address: PO Box 2570, Waco, Texas 76712-2570
Phone: (254) 750-8696 or (800) 922-6386;  Fax: (254) 750-1694
wacoheartoftexas.com
 
About
Susan Morton
Tourism Sales Manager
254-750-8610
Email Susan
About
Melissa Wiegel
Lead Tourism Counselor
254-750-8697
Email Melissa 
Rebecca Aydelotte 
Tourism Counselor – Part-time
254-750-8696
Email Rebecca

Barbara Kinsey
Tourism Counselor – Part-time
254-750-8696
Email Barbara